Privacy Policy
Last updated: May 2026
1. Who we are
This website is operated by Numeraze ("we", "us", "our"). If you have questions about this policy or your personal data, contact us at support@numeraze.com.
2. What data we collect and why
We collect only the data that is necessary to provide the service:
| Data | Why | Legal basis (GDPR) |
|---|---|---|
| Full name | Numerological calculations | Contract performance |
| Date of birth | Numerological calculations | Contract performance |
| Email address | Report delivery | Contract performance |
| Payment information | Processing your purchase | Contract performance — handled directly by Stripe; we never see raw card data |
3. How we use your data
- To calculate your numerological profile and generate your AI-written report
- To deliver your report to the email address you provided
- To process your payment through Stripe
- To maintain a record of your transaction for legal and accounting purposes
We do not sell your data, use it for advertising, or share it with any party except those listed in section 4.
4. Third-party processors
We share data with the following categories of processors solely to deliver the service:
AI service provider
Your name, birthdate, and calculated numerological numbers are sent to an AI service to generate the written narrative sections of your report. The provider processes this data under their API usage policies and does not use API inputs to train their models.
Payment processor
Your card details are collected directly by our payment processor; we receive only a confirmation of payment and a transaction ID. The processor is PCI-DSS compliant.
Email delivery provider
Your email address and name are shared with a transactional email provider solely to deliver your report.
Cloud hosting provider
Your data is stored on servers managed by our cloud hosting provider.
5. Data retention
We retain your order record (name, email, and generated report) for a minimum of 6 years for accounting and legal compliance purposes, after which it is securely deleted. If you request deletion before that period, we will delete everything except the minimum record required by law.
6. Your rights under GDPR
You have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — request deletion of your data (subject to legal retention obligations)
- Restriction — ask us to limit how we process your data
- Portability — receive your data in a machine-readable format
- Object — object to processing based on legitimate interests
To exercise any of these rights, email us at support@numeraze.com. We will respond within 30 days.
7. Cookies and analytics
We use Google Analytics to understand how visitors use the site. Google Analytics uses cookies and collects anonymised usage data (pages visited, session duration, browser type). No personal identifiers are sent to Google. You can opt out via your browser settings or the Google Analytics opt-out extension.
8. How we protect your data
All data is transmitted over HTTPS. Access to production databases is restricted to authorised personnel only. We do not store payment card data at any point.
9. Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) , the UK supervisory authority for data protection.
10. Changes to this policy
We may update this policy from time to time. Material changes will be noted at the top of this page with a revised date. Continued use of the service after a change constitutes acceptance of the updated policy.